Computer Support
Offering support with computer related problems ranging from hardware failures, installation, and upgrades to software installation, migration, repair and performance tuning. A service that gets you up and running with the least amount of downtime saving you time and money.
Software and Hardware Installation
Updates and Configuration for Microsoft Windows/Office, Linux and Macintosh Products
Upgrades and Support
Is your system not performing like it use to? Think you might need a new computer but your hoping there is a cheaper solution? Scott Larson can point the exact cause of the performance problem, recommend replacement parts, and install them for you in no time. Why pay the price for a new system when you don't have too?
New Computer System Advice and Deployment
Why buy a retail computer with a bunch of extra options that you don't need, costing you money that you don't have? Computer manufacturers usually install unnecessary software that can slow you computer down, and take up valuable resources that could be used for other, more important tasks. When Scott Larson builds a computer system, it's tailored specifically for your needs.
System Instability Trouble-Shooting and Repair
System Crash, Restore and Recovery
If your system goes down resulting in a loss of data, or is unable to boot you could spend hours trying to figure it out yourself. Or you could hire someone who may not totally understand the workings of your specific computer or problem causing greater damage. Scott Larson has been doing system recovery for over 10 years, he knows how to trouble-shoot system crashes in the quickest amount of time possible using state of the art diagnostic tools and techniques. You really are paying for the best service possible when you have someone in the industry for this long.
Virus/Error Detection and Resolution
Anti-Virus Protection and Removal
Data Backup, Recovery and Repair
Theft, disk failures, and accidental deletion can put you in a situation where you are no longer able to function in the world. The big problem is that you don't really know what you have lost until its gone. Data backup is extremely important. If you failed to take precautions to save your data and your system crashes, it might still be possible to recover as your data may still exist in some fashion on the storage medium. Scott Larson has the latest tools and understanding of file systems to help you get you back on your feet in the least amount of time possible. If your data isn't recovered you don't pay, its that simple. (This applies to Bench Recovery only, on-site recovery is hourly)
System Administration
Services Include:
Linux Administration
-Linux Operating System Deployment
-Apache Web Server Environment
-MySQL Database Environment
-PHP Programming Environment
-SendMail
-Bind
Microsoft Windows Administration
-Windows Server Operating Systems
-IIS Server
-Exchange
-DNS Information Security and Forensics
Internet Intrusion Detection, Counter Measures, and Intrusion Prevention
Anti-Virus/Trojan/Worm Detection, Protection and Removal
Data Reconstruction and Intruder Identification/Analysis
Communications Support: Internet, Local and Phone Networks
Computer Network, Firewall and Router Setup: LAN or Wireless
DSL/CABLE Modem and Wire Troubleshooting
If your DSL or cable goes down, it can be a real nightmare. The problem can originate pretty much from anywhere, ranging from a bad modem/router/firewall, to faulty wiring; The ISP itself, or a problem with the software and hardware on your computer.
Let Scott Larson assist you with the troubleshooting, he has years of inside experience dealing with Internet Service Providers, and with his electronics background he knows how to track down wiring and equipment problems.
- E-mail Support and Setup
- Client/ Server E-mail Operations
- E-mail Communications
- Encryption and Security
- E-mail Performance
- Instant Messaging(IM), Internet Relay Chat(IRC) Support
- Voice Over IP (VOIP) Setup and Troubleshooting
- Business and Home Phone Network Support
- Configuring Groups and Extensions
- Voice Mail Box Setup
- Running Cables
- Troubleshooting Wiring Problems
Web-Site Design and Support Services
Let the world know what you do with an on-line identity. Scott Larson creates beautiful web-sites utilizing the latest styles in graphics and layout design, He can also give your existing site a new look that reflects your business or personal image. Need to get information from a target audience? What about having a collection of videos or music on your site? Whatever you need the possibilities are endless.
- Domain Name Services: Registration, Configuration, and Troubleshooting
- Hosting Support
- Graphic/Image Manipulation
- Text Formatting
- Layout and Interface Design
- Flash and Video Development
- Database Deployment
- PHP Programming
Multimedia Services: Demo Reel : Film Reference Material : Flash Examples
- Video Editing: Transitional effects, Time Compression/Expansions, Dissolves and Superimposing
- Video Encoding, Decoding, Multiplexing and Compression
- Digital Effects, Modeling, Animation
- Sound Effects: Creation, Mixing, Editing, and Syncing
- DVD Authoring: Burning, Menu Making,and Format Conversions
Training and Information Retrieval Services
If you just purchased a new program, or you don't know how to use some aspect of your computer, Scott Larson can save you the hassle and frustration of figuring it out on your own with expert guidance on a wide range of products. In a one on one personal consultation, Scott sits down with you at your computer and can explain how to do something using language you can understand.
- Software: Word, Excel, Power Point, Access, Outlook.
- Multimedia: creating mp3's files from Audio CD's, and converting
mp3s to Audio CD's.
- Web: Web design, Understanding Internet Technology, Advanced Search
Techniques, Finding Information on People, Places, Events, and Things.
- Data Backup: Burning data to CD, Using Backup Tools, Creating Scheduled
Backups, and Maintaining Backup Practices.
- Computers: Regular Maintenance, Installing Peripherals, and Configuration.
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