Services

Scott Larson Consulting offers a wide range of services in Information Technology. Please select from the list of services and check my polices section for more information about how I operate.

Computer Assistance

Offering support with computer related problems ranging from hardware failures, installation, and upgrades to software installation, migration, repair and performance tuning. A service that gets you up and running with the least amount of downtime saving you time and money.

Computer System Design

Why buy a retail computer with a bunch of extra options that you don't need, costing you money that you don't have? Retail computer manufacturers usually install cheap hardware to keep their costs down. In addition, to support third party affiliate's agendas they install unnecessary software that can slow you computer down, and take up valuable resources that could be used for other, more important tasks. I build custom computer systems tailored specifically to your needs. Included in the price is One full year of the same one on one personal support you have come to expect.

  • Please specifiy your  price and system requirements in the quote request.
Rate Adjustments: 

Computer Training

If you just purchased a new program, or you don't know how to use some aspect of your computer, Scott Larson can save you the hassle and frustration of figuring it out on your own with expert guidance on a wide range of products. In a one on one personal consultation, Scott sits down with you at your computer and can explain how to do something using language you can understand.

Appointment cancellations require an eight hour notice, after which the one hour minimum charge will apply.

 * Software: Word, Excel, Power Point, Access, Outlook. * Multimedia: creating mp3's files from Audio CD's, and converting mp3s to Audio CD's. * Web: Web design, Understanding Internet Technology, Advanced Search Techniques, Finding Information on People, Places, Events, and Things. * Data Backup: Burning data to CD, Using Backup Tools, Creating Scheduled Backups, and Maintaining Backup Practices. * Computers: Regular Maintenance, Installing Peripherals, and Configuration.

  • This price is for one hour of Training, some training session require more time. Call for more information.

 

Rate: 
$50.00

Data Archiving

Do you need advise on long term data storage? Scott Larson Consulting has extensive experience in the entire process of keep data safe for the long run.

Rate Adjustments: 

Data Backup

If your computer system crashed resulting in a total lost of data, do you have a way to recovery that data? The system itself does not keep a backup, you have to plan in advance to prepare for a total loss. Its not a matter of if, its a matter of when. Contact Scott Larson to find out more about creating a plan that's right for you.

Rate Adjustments: 

Data Recovery

If your system crashed, or you accidentally deleted a file, there is a good chance that the data can be recovered. Scott Larson uses the latest tools and has over several years of data recovery experience. We excel at recovery data in the following situations:

  1. Accidental Formats of Hard Drives and Solid State Memory Devices
  2. Accidental Deletes of files and folders
  3. Hard Drive Failures
  4. Power Failures
  5. Overwriting
  6. Partition Damage
  7. Partition Overwriting
  8. Partition Deletion

You will want to remember that as soon as you realize that you have a situation where you need recovery data, its important to stop what you are doing, and in most cases shutdown your computer. Do not attempt to try and recover the data yourself by means of directly access the files. Any additional operations that involve accessing the media in question could result in further damaging your data and could further complicate the recovery.

 

Please be aware that Scott Larson Consulting's Data Recovery Service is limited to the physcial state of the device itself.  Furthermore any attmpt to recovery data from a faulty device can further damage the data and the recovery process, resulting in a total loss of your data. We will need to know if you experienced any sounds related to a hard crash.

Desktop Repair

If you are not sure what the problem is with your device please order an Initial Diagnostic first.

Your computer is experiencing trouble, you have enough technical know how to understand what the problem is and want it fixed. If you dont know see our Equipment Diagnostic Service.

  • This Service amount is for an initial repair, Some repairs take longer depending on the complexity of the problem.
  • If you purchasing a this repair service as part of a previous Diagnostic service, you will receive half-off of the Diagnostic amount as a credit upon completion of repairs.
  • This Fee is Per Computer. If you need more than one computer repaired please order more than 1 Repair Service.
  • You can either bring computer to my home office or I will come to your office, home or company in the downtown Santa Rosa, California area.

 

Rate: 
$75.00

Equipment Diagnostic

Your computer, laptop, net-book, notebook, pda, ipad, ipod is experiencing trouble and you would like a professional to give you input.

  • This product amount is for an initial diagnostic, Some diagnostics take longer depending on the complexity of the problem.
  • Half-Off for the second hour of any diagnostic and a 3/4 off of the final third hour with a maximum of three hours.
  • Additionally, Half-Off off all diagnostic work when repairs are authorized.
  • This Fee is Per Computer. If you need more than one computer diagnosed please order more than 1.
  • You can either bring computer to my home office or I will come to your office, home or company in the downtown Santa Rosa, California area. 
Rate: 
$50.00

Equipment Repair

Scott Larson offers the following services in Computer Repair.

Hard Drive Repair

Drives have a tenancy to fail after a limited amount of time. Sometimes its possible to repair these drives which costs you less than a new replacement drive.

  • Flat fee for drive repair.
  • You dont pay unless the repairs are successful.
  • 1 year guarantee.

 

Rate: 
$40.00

Hardware Replacement

You want a pice of hardware replaced, like a hard drive or video card and you dont want to do it yourself.

  • This fee is per device.
Rate: 
$25.00

Hardware Upgrade

You might need a newer video card or more memory, Scott Larson offers affordable rates for upgrading your current hardware.

Rate: 
$25.00

Home Office Setup

You need help installing a new piece of equipment like a Scanner, or you have a new program that you would like help installing. Scott Larson offers friendly support with all types of installations. He sits down with you, listens to your needs and walks you through the setup. Even if you don't want to know or care about how it works Scott Larson can still help you get the best out of your computer.

  • This fee is for the initial Installation, some or multiple installations take more time per hour.

Internet

Scott Larson handles all sorts of internet related problems. If you are having a internet outage, or are having trouble loading a specific website, email or file we can help you fix the problem in no time.

DSL-Cable

Need help setting up a new internet connection over DSL or Cable? Due to his many years of Customer Support service with Sonic.net, Scott Larson has inside contacts with most Internet Service providers and specific knowledge of of data communications that give him an unprecedented awareness of a variety of problem areas that can come up during a new internet service installation, or after many years of uninterrupted service. Let Scott Larson offer you his extensive knowledge in this area to prevent problems from ever arising. Sometimes it can take weeks or months to fix an internet service outage. When you have different levels of communication, from customers that know nothing of how technology works to technicians that speak gibberish, the greatest intentions can sometimes get lost in translation. One man, one job, one person accountable, and one point of contact equals your peace of mind.

Email

If you are having trouble with sending or recieving email, or you just wante someone to set it up, Scott Larson Consulting offers simple pricing to handle small issues like these.

SIGN-UP NOW OR LOGIN TO SCHEDULE A SUPPORT REQUEST


CALL NOW: 707-542-8590 FOR MORE INFORMATION

 

Instant Messaging

Instant Messaging(IM), Internet Relay Chat(IRC) Support. If you have problems communicating with your peers, or are having trouble sending files its a good chance that your firewall, or your ISP is blocking your ability to use these features. Scott Larson Consulting can help you identify the problem and in most cases fix or work around it.

Laptop Repair

If you are not sure what the problem is with your device please order an Inital Diagnostic first.

Your laptop is experiencing trouble, you have enough technical know how to understand what the problem is and want it fixed. If you dont know see our Equipment Diagnostic Service.
  • This product amount is for an initial repair, Some repairs take longer depending on the complexity of the problem.
  • If you purchasing a this repair service as part of a previous Diagnostic service, you will receive half-off of the Diagnostic amount as a credit upon completion of repairs.
  • This Fee is Per Computer. If you need more than one computer repaired please order more than 1 Repair Service.
  • You can either bring computer to my home office or I will come to your office, home or company in the downtown Santa Rosa, California area.

 

Rate Adjustments: 
Rate: 
$75.00

Malware Removal

Your computer is infected with a Virus or something that resembles a virus. Scott Larson Consulting has extensive experince in indentifing and cleaning all types of infections with the least amount of time and cost.

  • This is the first service in a two part kit. The second part is Computer Protection. If you dont purchase the kit I am assuming you will be securing your system from further infection after the clean up process. Please be aware that if you dont properley secure your system, your computer can become reinfected.
  • Turn around times vary depending on the complexity of the problem, ask about time frames.

Networking

Scott Larson works with small or mid-size businesses to develop network environment that reflects a specific need. Maybe you need to share data over a network, but your employees all have different versions of the same document making revisions and updates confusing? Or maybe one of your workstations is doing a business critical task that should be handled by a server? Scott Larson can offer advise and implement a strategy to help you streamline certain aspects of your business allowing much more control over productivity.

Data Services

Need help securing or sharing your personal data over a network? Scott Larson Consulting has several years experience in data management practices. Let us help you plan a strategy for protecting your data while at the same time allowing the right people access to your files at the right time.

E-mail Support

Are you having trouble sending or receiving E-Mail? Would you like to protect your E-Mail against intrusions? Maybe your E-Mail communications are slow? Scott Larson offers a wide range of services in E-Mail support with over six years of experience.

Online Repair

You have a probem with your computer but your Internet connection is still working.  You want Scott Larson to repair it  quickly over the internet.

  • This fee is for the first hour of repair.  Repair times can vary depending on the complexity of the problem.
  • Repair times can vary depending on the complexity of the problem. There is a maximum $120.00 for lengthy repairs.
  • Payments by check need to be received within 7 business days of the day you purchased this service.
  • Please talk with Scott about a backup plan before you request support so that none of your important data is lost.

 

Rate: 
$60.00

Security

Scott Larson Consulting has extensive experience in Computer Security. The best computer security starts with awareness. I want to help you become aware of your current level of security so that you can feel like you are protected.

Data Forensics

Data Forensics is the process of discovering the identity of an attacker and find out how much damage was done to a target computer. It also involves identifing where and when data was lost or comprised. Scott Larson has over 4 years of security experience in this field, let us work with you in the discovery process.

Internet Protection

Stay protected from threats on the internet. Scott Larson offers one-on-one consultations aimed and determining the best solution for your computer environment.

Router-Firewall

Choosing the best Firewall or Router solution is sometimes a tedious task. You have to take into account a number of situations. Whats the best product? How many people are using your network? Do you need outbound filtering, proxying, or wireless? What if you want to use VPN technology? You don't have to feel like you are in the middle of an ocean trying to decide which way to swim. Scott Larson can sit down with you and point you in the right direction, offer advise and even help you with the setup of a robust and reliable network with firewall or routing capability.

System Protection

You have a computer that got a virus or some kind of malware infection and you want a better protection plan. Scott Larson has experience with protecting your system from the most recent threats using the latest software and techniques in computer security.

What this service provides:

  • An analysis of your current security solution and recommendations on a replacement if necessary.
  • An analysis of your current internet security to provide a solution to protecting your activity online.
Price: 
$80.00 USD

Storage

Data Archiving

Do you need advise on long term data storage? Scott Larson Consulting has extensive experience in the entire process of keep data safe for the long run.

Data Backup

If your computer system crashed resulting in a total lost of data, do you have a way to recovery that data? The system itself does not keep a backup, you have to plan in advance to prepare for a total loss. Its not a matter of if, its a matter of when. Contact Scott Larson to find out more about creating a plan that's right for you.

System Maintenance Package

Regular computer maintenance is required to keep your computer running in top shape.

I do a complete workup on the computer by runing a clean up temporary files, check for virus protection and updates, scan for suspect activity, check for backup activity, do performance tuning, and monitoring the life of your hardware.  Any issues preventing the computer from functioning correctley that require complicated resolutions are outside the scope of this service. If you are having trouble like this with your computer please purcahse a Equipment Diagnostic or Repair.

You can request a one time maintenance consultation at any time, as such maintenance works best when its done at regular intervals. The total for these 3 services is $240.00, but if you purcahse this buildle now you save $40. The list of services include:

Total: 
$200.00

System Recovery

If your system goes down resulting in a loss of data, or is unable to boot you could spend hours trying to figure it out yourself. Or you could hire someone who may not totally understand the workings of your specific computer or problem causing greater damage. Scott Larson Consulting has been doing system recovery for over 10 years, we know how to trouble-shoot system crashes in the quickest amount of time possible using state of the art diagnostic tools and techniques. You really are paying for the best service possible when you have a business that has been in this industry for this long.

System Tune-up

Your System is running slow and you want to have a it checked out. Scott Larson uses the latest tricks and technology to get your system's performance up to a standard you can live with. Scott Larson will check startup programs, services and drivers. The amount of free memory, resource tuning and your disk fragmentation for performance gains. This is a much cheaper solution in some cases then purcahsing a new computer. Any hardware upgrades that are needed to keep your computer performing in top shape cost extra.

Price: 
$80.00 USD

System Upgrade

Is your system not performing like it use to? Think you might need a new computer but your hoping there is a cheaper solution? Scott Larson can point the exact cause of the performance problem, recommend replacement parts, and install them for you in no time. Why pay the price for a new system when you don't have too?

Rate Adjustments: 

Phone and Wire Repair

Scott Larson offers Setup, Repair and Troubleshooting services for a host of voice communication technologies involving equipment, networks and software.

Phone Networks

Scott Larson Consulting offers assitance with Small Business and Home Phone Networks. We can help with the following: * Configuring Groups and Extensions * Voice Mail Box Setup * Running Cables * Troubleshooting Phone and Wiring Problems

VOIP

Scott Larson offers support with Voice Over IP (VOIP) Setup and Troubleshooting.

Website Consulting

Let the world know what you do with an on-line identity with the creation of a beautiful website utilizing the latest technologies and design styles. I can also give your existing site a new look that reflects your business or personal image. Need to get information from a target audience? What about having a collection of videos or music to distribute to the public? Whatever you need the possibilities are endless.I design and develop for small businesses, sole proprietors, inventors and enthusiasts.

SEO Consulting

Scott Larson can help you obtain a better presence on the internet. Search Engine Optimization is a service that involves improving your search visibility using words and content that the search engine can index to help the public find your business. It can also involve targeting local areas depending on your business needs. People need a way to find you and if you don't have an established word of mouth reputation yet.  Search Engines are one of the best ways for people to reach you. Let Scott Larson Consulting offer our experience in this field to your establishment.

Rate Adjustments: 

Application Development

Application Deployment, Development, Administration, Support.

Website Design

Scott Larson Consulting has a design approach that focuses on simplicity. We create page layouts for online presentations and interfaces that allow potential clients to easily navigate your site.

Website Optimization

Scott Larson offers services to help your website to load faster. Sometimes websites are created with allot of extraneous code that can be sifted though, moved and compressed or in some case removed entirely without effecting the look, design or accessibility of the Website. Scott Larson does any analysis of the website from the protocol and content layer giving you the best estimate on performances gains. Contact me for more information.

Administration

 Scott Larson offers administration services in a variety of areas: Website, Hosting and DNS.

If you need to hire someone to manage the technological aspects of your business, Scott Larson consulting has over 6 years of experience in providing solutions to tasks that your business needs to meet in order to stay in business. System Maintenance is also an important key point in staying up to date in an every changing environment.

DNS

Scott Larson offers the following Domain Name Services: 

We can help with:

  1. Domain Registrations, ordering a domain name for you.
  2.  Configuring DNS Zone Files.
  3. Troubleshooting Domain related problems such as DNS lookup failures.

 

Linux

Scott Larson Consulting offers support with the following:

  • Linux Operating System Deployment
  • Apache Web Server Environment
  • MySQL Database Environment
  • PHP Programming Environment
  • SendMail
  • Bind

Microsoft

Scott Larson Consulting offers the following service in Windows Administration:

  • Windows Server Operating Systems
  • IIS Server
  • Exchange
  • WDDNS

Website Database Support

Database Deployment, Administration, Support, and Development.

Website Hosting Support

Hosting Support involves Scott Larson Consulting performing uploads, acting as a technical contact between the customer and the hosting provider, and trouble-shooting web-site back-end problems.

Website Support

Scott Larson Consulting handles Web-Site issues of all kinds. Its hard to encompass all of the issues we cover but we can give you an idea of what we are capable of:

We once had a customer who was having trouble with certain visitors being able to access their website. On certain browsers the website page would start to open but then suddenly just stop during the load process.

During our initial analysis we discovered that the web server was creating a ton of simultaneous connections to the web browser while we were trying to access certain pages. The high connection rate between the browser and the website seemed to be causing specific browsers to halt the loading process. Further research lead us to a point where we were able to track down the cause using special back end server tools. We found that certain pages had some legacy code that was designed to do some image caching for the vistor to speed up performance.  The legacy code happened to be creating allot of unnessassary connections to perform this job and once the code was removed, the problem was resolved.

We also handle simple things like website server updates, page view display problems, and website performance issues.

Image Editing

Graphics and Image manipulation:

  • Image Filters, Effects, Resizing, Batch Conversions, Creations.
  • Placing Images on a Web Site.
  • Reformatting or Optimizing Images for the Web.
  • Creating Textures

Text Formatting

Text Formatting Services: Format stripping multi-file search and replace

Website Development Stages

Scott Larson Designs and Develops websites in stages.

 

Step #1: The Quotation Process

What you get from the quotation process:

  • Initial Free Consultation

  • Follow up within 24hrs

  • A Research and Planning Proposal = $90.00

  • What is a Research and Planning Proposal and why do I need it? Cant you just send me a quote and be done with it?

    • We could skip the research and planning stage so long as you don't mind wasting time and money trying to find the right solutions to implement your vision after the project is already in production. If you want it done right a proper study needs to be done for most website projects so you can become more clear about what you want to promote on your site and I can be clear on what what its going to take to complete the project. Most web developers don't do this and their projects suffer massive time delays and costs that spiral out of control after the project has been approved. As a customer you don't want this. Pay your developer for his research time, its a valuable service.

  • What you get from the planning proposal:

    • A compressive breakdown of the structure, content and technologies your current website operates with and/or what is needed to develop or improve a new or existing website.

    • A Cost and Time analysis to implement your new project.

Step #2: The Approval Process

  • I prefer to sit down with one or two people max that are going to be directly involved in the process of developing the website. From the initial quote form and from my research, ill go over your website requirements and may ask some questions about the direction you want to go, or try to get clarification on things I'm not clear on.

  • Once I have everything I need to begin the project will start. Website development can take up to a couple of weeks for small projects. In most cases projections usually run up to a couple of months, or up to 6 months for medium sized projects.

Step #3: The Development Process

  • A draft of the site will be posted online for review by your staff. We can sit down or talk over the phone regarding any changes that need to be done to complete the process.
  • The site goes live and any final touch ups or tweaks are done to make the site run more smoothly.

Audio-Visual Production

Scott Larson Has extensive experience in video and audio production. I can help you create videos for multimedia presentations, setup video streaming services on your website, or compress video for easier download. I can also change the look and feel of your source material using filters or in some cases clean up artifacts that reduce the quality of the output. I can take what you have and make it look the way you envisoned. I am dedicated assisting you with your creative flow in any endeavor. Please take a look and our list of Multimedia Services.

DVD Authoring

Services include video file DVD transfers, menuing, encoding, decoding, muxing, transcoding, burning masters, digital effects, and titles.

Sound Production

Scott Larson is able to help you create sounds that bring your creative works to life. We can:

  • Edit your existing source material.
  • Create new soundscapes.
  • Apply effects to source material to give it a different quality.
  • Link Audio to video transitions.
  • Encode or Decode Formats.
  • Compress audio for easier distribution.
  • Convert Audio from analog to digital.
  • Help preserve audio quality with losssless formats.

and more...

Video Production-Editing

Scott Larson also offers a wide variety of Video Production Services. We can:

  • Dump video from tape to other forms of media.
  • Convert video formats.
  • Create new footage using Transitional effects, Time Compression/Expansions, Dissolves and Superimposing.
  • Encode/Decode, Multiplex and Compress video and audio into a variety of formats.
  • Create Web Video Productions
  • Create effects using green screen compositing
  • and more..

Visual Effects Production

Scott Larson offers Visual Effects Production services involving:

  • Create and Edit Motion Graphics
  • 3d animation and modeling

Assistance by Phone

You want Scott Larson to assist you over the phone with a problem; or give you advice.

Rate: 
$0.00