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Scott Larson Consulting operates on an appointment basis only. Please call for an appointment before stopping by.

"All On-Site/In Shop appointment cancellations and rescheduling's require a three hour notice, after which a $35 service charge will apply."

RELEASE FOR REPAIRS AND/OR SALE

When you bring your device in or when I visit your location to do any consultation, you authorize Scott Larson to make required diagnostic, repairs, upgrades, or replacements specified in the required service section in our RELEASE FORM. You understand and agree to pay the one hour minimum diagnostic/service regardless of the outcome. If further work is authorized, you agree to pay the hourly rate, fees, and/or taxes specified in the Authorization Section of the RELEASE FORM and/or the INVOICE/ESTIMATE. All payments are due immediately upon the return of the device, or upon the end of the visit in check or cash payments unless other arrangements are made. No credit cards or invoicing is accepted.  You understand that Scott Larson is not in any way, shape, or form responsible for any data loss to the device or computer or network. You understand that if the computer or device or network was not working properly at the time of the release, you release Scott Larson from any liability as a result of further damages in the event of any computer or network related failure due to hardware wear and tear, application software conflicts, faulty applications, virus/malware infections, incompatible/faulty third party hardware devices, or system/os related bugs. In the event of Insurance Loss and/or Peril, the customer shall limit the amount of damage to two thousand dollars maximum total loss on all equipment, and all data. During the servicing, Scott Larson may need certain media or information to continue the repair process. If you do not have the correct media or information to complete the repairs, Scott Larson is not required to make available those applications that require physical media, serial numbers, or product keys free of charge and not having this media or information may slow or halt the servicing of the computer, device or network which may increase the costs of the servicing until the correct media or information is obtained.

Any equipment left behind  at Scott Larson's Place of Business for over a period of 120 days will be destroyed/recycled. You agree that any hardware you leave behind may be sold to cover any outstanding payments not received within 60 days of the date of invoicing. All Personal Data will be irrevocably destroyed to protect your privacy. We will make every effort to contact you, but if we are not able to reach you within this time-line regardless of the reason we are assuming you do not want whatever equipment you have left behind.