Troubleshooting is a form of problem solving most often applied to repair of failed products or processes. It is a logical, systematic search for the source of a problem so that it can be solved, and so the product or process can be made operational again. Troubleshooting is needed to develop and maintain complex systems where the symptoms of a problem can have many possible causes. Troubleshooting is used in many fields such as engineering, system administration, electronics, automotive repair, and diagnostic medicine. Troubleshooting requires identification of the malfunction(s) or symptoms within a system. Then, experience is commonly used to generate possible causes of the symptoms. Determining which cause is most likely is often a process of elimination - eliminating potential causes of a problem. Finally, troubleshooting requires confirmation that the solution restores the product or process to its working state.
Desktops and laptops can suffer from shutdowns, boot failures, Blue Screen errors, and system crashes related to blocked ventilation or misconfigured hardware. Protect your computer from damage, get a Hardware Care Package!
You have a probem with your computer but your Internet connection is still working. You want Scott Larson to repair it quickly over the internet.
If you are not sure what the problem is with your device please order an Equipment Diagnostic. A Equipment Diagnostic allows for proper testing to occur so that complications prior to a repair are minimized.
Your computer is experiencing trouble, you have enough technical know how to understand what the problem is and want it fixed. If you dont know see our Equipment Diagnostic Service.
Your computer, laptop, net-book, notebook, pda, ipad, ipod, or tablet is experiencing trouble and you would like a professional to give you a report on the extent of the problem. A full diagnostic is usually performed on a device that is experiencing problems to rule out faulty hardware problems and can take 24 to 48 non-billable hours to complete. In some cases comprehensive diagnostics on obscure problems can take longer up to one or sometimes two non-billable weeks. Contact me about getting a loaner device in these situations.
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